Your Local Choice – connecting the pieces together


The Enhanced Support Team follows best practice to provide qualified and credentialed support in the following ways:

Positive Behaviour Support

We have NDIS Commission approved positive behaviour support practitioners that currently serve the state and can work in both NDIS funded and non-NDIS Funded areas.

Specialist Support Coordination

A higher level of support coordination for people whose situations are more complex and who need specialist support. A specialist Support Coordinator will assist you to manage challenges in your support environment and ensuring consistent delivery of service.

Support Coordination

Support coordination helps you to make the best use of your supports in plan. Support coordination is a capacity building support which helps you to understand and use your NDIS plan to pursue your goals.

Social Work

Social workers provide case management in areas such as injury rehabilitation and complex participants.

Therapeutic Supports

WE Provide therapeutic counselling for NDIS and non-NDIS participants.

Referral Availability

Support Coordination


Specialist Support Coordination


Social Work Case Management


Positive Behaviour Support

2 Month Waiting List


Have a chance to see the friendly faces behind your care


Support Coordinator and Psychosocial Recovery Coach
My background includes working with out of home youth as a support worker, young parents and people with disabilities.  Working at Family Based Care I have developed a passion for assisting people with disabilities to have the support they need to live their best life.  I am passionate about meeting our participants and providing them with holistic support to achieve their goals.  I enjoy learning about other people and am dedicated to providing the best results to my participants.  In my spare time I enjoy spending time with family and friends and try to get away camping as often as possible!


Enhanced Supports Manager, PBS Practitioner
My background includes many years in the Commonwealth and State public service across several states within Australia. It incorporates qualifications in Psychology, Business, Tomatis Practitioner and now as Positive Behaviour Support (PBS) Practitioner. I have also been known to moonlight in musical/theatre circles. As a PBS Practitioner and in line with my training, I specialise in Forensic and Abnormal Psychology participants.


Support Coordinator, Specialist Support Coordinator, Social Worker, PBS Practitioner
My journey into the disability sector began with the completion of my Social Work Degree from the University of Tasmania in 2015. I later began my career as a support worker and gained incredible experience and knowledge from working with others living with a disability. In December 2020, I was offered the exciting opportunity to work with My Care Options and later transitioned to the Enhanced Support Team (Family Based Care) in 2021. I am delighted to be able to connect with each participant, hear their stories and goals, and provide support along their NDIS journey. I bring an understanding, optimistic and friendly approach to my responsibilities within my roles, and use personal strengths such as dedication, thinking outside the box, great listening skills, organisation and I enjoy a good sense of humour. In my personal time I enjoy traveling, reading and spending time with my family, friends and cats.


Support Coordinator
I started working in the education Department with students with disabilities in 2010. After 5 years I decided to further my own education & knowledge to better support participants. Starting in the field as a DCW to now assisting participants with their NDIS. During this time I have completed my certificates in Disability & Diploma in Community services. This has given me the skills & ability to assist in making change for my participants. I am a hard working goal oriented person who is passionate about the disability sector. A good problem solver who is empathetic & understanding. In my personal life I enjoy spending time with my family & friends, photography, artsy projects & anything musical.


Social Worker and Positive Behaviour Support Practitioner
My career in the community services sector began around twenty years ago, when I landed my first job in the disability services sector.  I began working as a disability support worker in a residential facility before moving on to community-based disability support work. Early on I discovered my passion for supporting people who have significant behavioural presentations, and their families. Whilst I have continually maintained my involvement in the disability sector, I have also worked with people who have a range of other experiences including addiction to alcohol and other drugs, imprisonment, challenges in their mental health, and poverty and homelessness. I find myself continuously in awe of people’s resourcefulness, strength, and resilience, and I believe wholeheartedly in people’s ability to recover from the effects of life’s adversities when provided the resources and help that they need. After attaining my Associate Arts degree (Sociology and Criminology) in 2015, I worked for four years with children and young people who present with significant behaviours resulting from experiences of complex trauma, and became trained in the use of Therapeutic Crisis Intervention (TCI). I have recently graduated from university with a Bachelor of Social Work with Honours. To my current PBS role, I bring extensive experience in disability services, clinical experience, and a determination to work alongside my participants and their families to achieve the best possible outcomes for every person.


Social worker, Support coordinator and Positive Behaviour Support Practitioner
Nyssa is a qualified social worker currently undertaking postgraduate study in psychology. Nyssa has worked in multiple counselling roles working with children and young people alongside multiple years in disability related roles. Nyssa enjoys working with people from a strengths-based approach and supporting them to achieve their goals.


Positive Behaviour Support Practitioner
Hi my name is Enya. I hold a Bachelor of Psychological Sciences and am currently pursuing an Honours degree in the same field with aspirations of becoming a registered psychologist. As a Positive Behavioural Support Practitioner, my objectives are centred around enhancing individuals quality of life and fostering enjoyment in their pursuits and interests. Outside of work I enjoy reading, diving and hiking. I bring a charismatic, approachable, and openminded personality to the Family Based Care workplace and thoroughly enjoy my time here.


Positive Behaviour Support Practitioner
My background includes working with children and young people as a Child Safety Officer for the department for Education, Children and Young People. My journey as a PBS practitioner was influenced by the desire to impact and influence change in the lives of people who are living with a disability and many other challenges impacting their quality of life. My experiences as a child Safety officer and my qualification in social work made me a successful candidate for the role.


Positive Behaviour Support Practitioner
My background includes a qualification of a Bachelor of Psychological Science, completed at UTAS in 2019, majoring in criminology. Following this, I worked with Community Youth Justice, aiming to reduce offending behaviours, support and advocate for young people involved with the criminal justice system.  I am a passionate about working with for those who are marginalised and experience discrimination. I am looking forward to applying my knowledge and experience in my new role as a Positive Behaviour Support Practitioner which I commenced in early 2024.


MATES Statewide Coordinator
Hi! I’m Samantha, or Sam (unless I’m in trouble). I’m excited to share that I’ve joined Family Based Care as the State-Wide Coordinator of the MATES Program. I’m a Tasmanian local, having grown up in Hobart, studied in Launceston and settled on the North-West Coast. Though I’m new to Family Based Care, I bring a diverse background with experience in youth mental health, nursing, early childhood education, aged and disability care, and government advisory. I am deeply passionate about social justice and community empowerment, believing strongly in the transformative power of lived experience. I’m committed to working together to support our community members in need and recognise the invaluable contributions of our dedicated volunteers. I look forward to collaborating and meeting likeminded persons to further develop the fantastic MATES program and make a meaningful impact in our state.
Social Worker, Support Coordinator, Psychosocial Recovery Coach
Hello, my name is Rhiannon, and I am a qualified social worker who graduated from Utas in 2022. I was employed by family-based care in 2023 as a disability program coordinator and then moved into support coordination and mental health. I am currently looking into getting my mental health social worker accreditation. I have experience in working alongside child safety, strong families’ safe kids and have a legal background. I am originally from Launceston and travel there regularly to visit my friends and family. I am from a farming background and understand the importance of hard work and resilience. In my spare time I enjoy reading, playing video games, cross stitching and watching true crime documentaries.

Take a look at our


We collaborate with Allied Health and Vocational Services to ensure you get the support you need, hover over logo’s to learn more

Tidswell Consulting

  • leading vocational service provider based in Tasmania, delivering professional vocational and rehabilitation services for people who are disadvantaged in the labour market, whether by injury, disability, or other factors.
  • WorkCover Accredited Workplace Rehabilitation Providers
  • Vocational Rehabilitation
  • Employability Skills
  • Vocational Assessments for insurers and injured workers and their legal representatives
  • Mediation services (workplace dispute resolution interventions)
  • Employee Assistance Program (no contract, fee for service)
  • FIMTM Support Needs Assessments
  • NDIS Employment Services

My Speech Pathology

  • Assist clients to communicate intentionally (through speech, gesture, use of visual supports)
  • Assessment, Therapy, NDIS reports
  • Assess swallowing difficulties in order to support clients and care-givers to implement an effective mealtime management plan
  • Home, clinic, telehealth based treatment for the following disorders: Speech and language, Swallowing and  feeding, Voice, Fluency
  • Assist in choosing and using communication devices

My Psychology

  • Complete psychometric and diagnostic assessments and provide reports
  • Complete functional and behavioural assessments and provide reports
  • Development of Behaviour Support Plans, including training of behaviour management strategies to families and staff
  • Individual intervention focusing on emotional regulation, skill building, and a wide variety of issues
  • Group Therapy including Emotional Regulation groups and Social Skills groups
  • Geropsychology services
  • Counselling
  • Mental Health Social Workers

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73 - 75 Mount Street, Burnie, TAS, Australia 7320

Mailing Adress


Phone Number

Mobile: 0418 141 313 | Tel: 6431 8411

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